FAQ

Frequently Asked Questions (FAQs)

What is Byuticart?

Byuticart is an online beauty destination offering a wide range of skincare, hair care, wellness, and cosmetic products from trusted and emerging brands.


How do I place an order?

Simply browse the products, add your favorites to the cart, and proceed to checkout. Enter your shipping details, choose a payment method, and place your order.


What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and wallet payments through secure payment gateways.


How long will it take to receive my order?

Orders are typically delivered within 3–8 business days, depending on your location.


How do I track my order?

Once your order is shipped, you’ll receive an email or SMS with a tracking link. You can also track your order in your account dashboard under “My Orders.”


. Can I cancel my order?

Yes, you can cancel your order within 12 hours of placing it or before it is shipped. Once dispatched, cancellation isn’t possible.


What if I receive a damaged or wrong product?

We’re sorry for the inconvenience! Please contact us within 48 hours of delivery with images of the item, and we’ll arrange a replacement or refund.


Are the products on Byuticart authentic?

Absolutely. We source all products directly from brands or authorized distributors to ensure 100% authenticity.


. How can I contact customer support?

You can reach us at:

byuticart@gmail.com

📞 +91-9779440213(Mon–Sat, 10 AM to 6 PM)